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Abu Dhabi Airports ties up with The Butterfly to advance inclusivity, accessibility and overall guest experience

Abu Dhabi Airports ties up with The Butterfly to advance inclusivity, accessibility and overall guest experience
25 Dec 2025 15:48

ABU DHABI (ALETIHAD)

Abu Dhabi Airports has signed a partnership with The Butterfly to advance inclusivity, accessibility and the overall guest experience across its airport network, according to a press release.

The partnership aims to strengthen inclusive employment practices within Abu Dhabi Airports while enhancing services for passengers of all abilities. The Butterfly is a specialist organisation focused on inclusion and accessibility solutions.

According to the press release, the collaboration will support inclusive recruitment, workplace accessibility and the employment of People of Determination (PoDs) across the organisation. It will also provide Abu Dhabi Airports’ human resources teams with tailored training, best-practice resources and capability-building workshops designed to embed inclusion and accessibility across the organisation.

A key objective of the partnership is to align Abu Dhabi Airports’ HR frameworks with the UAE’s national inclusion priorities and environmental, social and governance (ESG) goals, reinforcing its commitment to social responsibility and sustainable development.

The collaboration will also support Guest Experience teams in strengthening service delivery for passengers with diverse needs, helping to deliver more accessible and seamless journeys for People of Determination and reinforcing Abu Dhabi Airports’ focus on inclusive travel.

Elena Sorlini, Managing Director and Chief Executive Officer of Abu Dhabi Airports, said: “Partnering with The Butterfly reflects our continued commitment to fostering a culture of inclusion and accessibility across every part of our organisation. Together, we are not only enhancing our internal capabilities but also ensuring that every traveller, regardless of ability, experiences comfort, dignity, and excellence at our airports.”

Commenting on the partnership, Marilena Di Coste, Chief Executive Officer of The Butterfly, said: “We are proud to have Abu Dhabi Airports partnering with The Butterfly and joining the Inclusive Employment Ecosystem (IEE), the UAE’s leading corporate inclusion readiness programme, on this meaningful journey towards greater inclusion and accessibility. By combining our expertise with Abu Dhabi Airports’ forward-thinking approach, we aim to create a lasting positive impact for employees, passengers, and the wider community.”

Abu Dhabi Airports operates five commercial airports in the emirate: Zayed International Airport, Al Ain International Airport, Al Bateen Executive Airport, Delma Island Airport and Sir Bani Yas Island Airport. The group welcomed more than 29 million passengers across its airports in 2024, according to the press release, and is working towards its vision of positioning Abu Dhabi as a leading global aviation hub.

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