Today's Edition
DUBAI (WAM)
Flydubai has returned to operating its full flight schedule from Terminal 2 and Terminal 3 at Dubai International (DXB).
In a statement, the airline said, "Our focus over the coming days continues to be on our passengers whose travel plans have been impacted."
The statement listed the following advisory for customers:
- Passengers who booked via flydubai.com and whose bookings were cancelled have been contacted via email for their refund or rebooking options.
- Passengers who have booked through a Travel Agent are advised to contact them directly for their refund or rebooking options.
- Passengers due to travel are advised to check the flight status on flydubai.com.
- Passengers are advised to update their contact details via the Manage booking section of flydubai.com.
- Passengers are advised to check in online before they leave for the airport.
- Passengers who have attempted to request a refund or rebook travel online and have not been able to do so can contact our Customer Centre, send an email to letstalk@flydubai.com or get in touch with us on social media.
- For enquiries that are not related to the disruption and are not immediately urgent, please consider contacting our customer service team in a couple of days.
