Today's Edition
ABU DHABI (ALETIHAD)
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, on Sunday, named the best and worst government departments for limiting bureaucratic procedures in their operations.
In a post on X, His Highness said, "The Department of Justice, the Department of State, and the Department of Energy and Infrastructure have excelled in their efforts to combat bureaucracy."
"The three worst entities in reducing bureaucracy were Emirates Post, the Pensions Authority, and the Ministry of Sports," His Highness added.
His Highness called for simplifying processes, saying government bureaucracy is the "art of turning simple things into complex ones, and the art of creating administrative systems to combat individual creativity.
"In government bureaucracy, procedures are more important than results, papers are more important than service delivery, and systems and rules are put in place to limit thinking outside the box."
His Highness said that in 2023, a movement was launched "to eliminate and reduce bureaucracy in departments."
"We launched an assessment of the extent of the departments’ response to ensure better services, higher efficiency, and facilitation of people’s lives," His Highness said.
The poorly-rated departments could make a course correction in days, His Highness concluded.
"We say to those who do not make sufficient efforts: The bad systems created by government bureaucracy over the years can be changed by bold and quick decisions in days."
