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Dubai: DEWA urges customers to take precautionary measures ahead of rainy season

Dubai: DEWA urges customers to take precautionary measures ahead of rainy season
4 Nov 2024 12:17

DUBAI (WAM)

Dubai Electricity and Water Authority (DEWA) has called on its customers to take proactive steps and implement the necessary precautionary measures before the start of the rainy season.

This comes as part of its efforts to ensure the availability and reliability of electricity supplies, avoid any malfunctions or internal outages, and ensure safe and uninterrupted power supplies.

Regular maintenance

DEWA emphasised the importance of using a qualified electrician for regular maintenance and ensure that all external electrical connections, panels and meter boxes are waterproof and properly insulated.

It has also urged customers to securely close electrical panels, replace the glass cover of the electricity meter if broken, seal any openings in electrical conduits on the roof and inspect earthing cables to ensure stable and safe power supply.

DEWA offers customers tips and guidelines to ensure a safe and uninterrupted supply of electricity during the rainy season through its official social media accounts and on its website.

Additionally, it has assigned a helpline number 99 to report technical emergencies.

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