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Abu Dhabi: Integrated Transport Centre announces service timings during Eid Al Fitr holiday

Abu Dhabi: Integrated Transport Centre announces service timings during Eid Al Fitr holiday
6 Apr 2024 16:28

ABU DHABI (WAM)


With Eid Al Fitr drawing closer and for the purpose of updating its operations and services, the Integrated Transport Centre (ITC) of the Department of Municipalities and Transport (DMT) in Abu Dhabi has announced the timings of its services during Eid Al-Fitr holiday, starting from Monday, April 8, 2024, until Sunday, April 14, 2024, confirming that surface parking and toll gates will be free of charge during the holiday.

Customers Happiness Centres

The ITC stated that Customers' Happiness Centres across the emirate of Abu Dhabi will be closed during the holiday, as of Monday, April 8, 2024, till the end of the official holiday, and will resume their official working hours on Monday, April 15, 2024.

MAWAQiF Service

MAWAQiF surface parking fees will be free of charge as of Monday, April 8, 2024, until 7:59 AM on Monday, April 15, 2024.

Additionally, parking fees at the Musaffah M-18 truck parking lot will also be free of charge during the Eid holiday.

The ITC calls on drivers to avoid parking in prohibited areas and blocking traffic movement. The ITC also urges drivers to park properly in the designated areas and to avoid parking in residential parking spaces from 9:00 PM till 8:00 AM.

Darb Toll Gate System

The Darb toll gate system will be free of charge during the Eid holiday starting from Monday, April 8, 2024. Toll gate fees will be reactivated after the Eid holiday is over, starting Monday, April 15, 2024, during peak hours (from 07:00 AM to 09:00 AM and from 5:00 PM to 7:00 PM).

Public Bus Services

During the Eid Al Fitr holiday, public bus services including local and regional bus services in the emirate will operate according to the regular schedule followed during weekends, with an increase in the number of regional bus trips according to the volume of demand during the Eid holiday.

As for inter-city bus services and buses between the emirates, the ITC has coordinated with the relevant entities to increase the number of trips during the holiday, including the last days of Ramadan and during Eid, in a manner that is proportionate to the anticipated increase in the demand for the services.

Moreover, Abu Dhabi Express and the "Abu Dhabi Link" bus services will operate from 6:00 AM to 11:00 PM during the holiday.

The Automated Rapid Transit (ART) service will operate according to the regular schedule from Wednesday to Sunday, with a 60-minute frequency, based on the following schedule:

- 10am first trip from Reem Mall

- 7pm last trip from Reem Mall

- 10:50am first trip from Marina Mall

- 7:50pm last trip from Marina Mall

Customers may continue to apply for ITC’s services online through ITC’s website: www.itc.gov.ae, Darbi and Darb websites and apps, and through “TAMM" platform for digital government services in Abu Dhabi. 

Additionally, customers may contact the unified Service Support Centre of the Department of Municipalities and Transport on 800850 or Taxi Call Centre: 600535353 to request services 24/7.

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