GENEVA (WAM)
A new report from the International Labour Organisation (ILO) explores how artificial intelligence (AI), digitalisation, robotics and automation are reshaping occupational safety and health (OSH) in workplaces worldwide.
The report, titled Revolutionising Health and Safety: The Role of AI and Digitalisation at Work, highlights how these emerging technologies are improving worker health and well-being while underscoring the need for proactive policies to address new risks.
By taking on hazardous tasks, assisting in surgeries, and optimizing logistics, robots help reduce risks and improve efficiency. AI-powered systems enhance safety and health monitoring, and streamline tasks and operations, easing workloads and driving innovation – even in traditionally low-tech sectors. However, the report stresses the need for proactive policies to ensure these technologies are implemented safely and equitably.
“Digitalisation offers immense opportunities to enhance workplace safety. Robots can replace workers in hazardous ‘3D jobs’, which can be dirty, dangerous, and demeaning. Automation can reduce repetitive tasks, such as in factory production lines or in administrative work, allowing workers to take on more challenging tasks,” said Manal Azzi, Team Lead on OSH Policy at the ILO.
“But for us to fully benefit from these technologies, we must ensure they are implemented without incurring new risks," he added.
The report highlights that advanced robotics and automation, the use of virtual and extended reality, as well as new tools such as smart wearable devices that provide real-time risk detection or environmental sensors that track air quality, are transforming safety and health by preventing accidents and reducing hazardous exposures. Furthermore, digitalisation is leading to the rise of hybrid and remote work arrangements that are creating flexibility and improving mental health.
However, these advancements may also bring in new risks. While robots effectively take on hazardous tasks, workers who maintain, repair, or collaborate with these machines may face new dangers. Unpredictable robotic behaviours, system failures, or cyber threats can compromise safety. Ergonomic risks may arise from human-robot interaction, as well as from the use of wearables and exoskeletons that lack proper fit, usability, or comfort.
The study highlights that over-reliance on AI and automation may reduce human oversight, which would, in turn, increase OSH risks, while algorithm-driven workloads and being continuously connected can contribute to stress, burnout, and mental health issues.
The report also exposes safety and health risks faced by workers across the digital supply chain, from those in extraction processes to those powering AI, as well as workers handling electronic waste.