BATOOL GHAITH (ABU DHABI)

Abu Dhabi has taken a major step towards becoming the world’s first AI-native government with the launch of AutoGov, unveiled during GITEX Global 2025 as part of the latest version of the TAMM platform.

AutoGov automatically manages recurring tasks, such as licence renewals, bill payments, and healthcare appointments, allowing residents to experience seamless public services that operate quietly in the background of daily life.

This milestone marks a new phase in Abu Dhabi’s journey towards embedding predictive, proactive, and people-centred services within its future-ready government.

“TAMM is one of the flagship tech platforms in Abu Dhabi. It represents our vision to be the world’s first fully AI-native government by 2027, delivering services that are predictive, personalised and proactive at every step,” Dr. Mohamed Al Askar, Director General of TAMM, told Aletihad.

  • Dr. Mohamed Al Askar, Director General of TAMM

 

“Integrating technologies like AutoGov and holographic service pods, TAMM shows how this tech-driven, people-centred ambition for a government can evolve with its people, guided by responsibility and transparency,” he said.

According to Dr. Al Askar, TAMM eliminates 34 million service centre visits and cuts 5.5 million government working hours each year, while reducing 234,000 tonnes of CO₂ and saving 80 million sheets of paper annually.

“This impact positions the UAE as a global pioneer in digital transformation and citizen-centred innovation, setting new standards for efficiency, sustainability, and a responsive government in the age of technological disruption,” Dr Al Askar noted.
AutoGov, he added, will be instrumental in saving people’s time.

“As the world’s first transactional AI public servant, AutoGov takes routine tasks, like renewals, payments, and appointments, off people’s to-do list, letting government services ‘just happen’ in the background of daily life,” he explained.

The shift from reactive to anticipatory government redefines the social contract, Dr. Al Askar said. “Government becomes an invisible enabler, giving people peace of mind and allowing them to do more of the things they want to do, while reducing stress and building trust.”

“More than a technical achievement, AutoGov sets a new global standard for intuitive, intelligent public service, demonstrating how technology can quietly empower communities and make government a true partner in enhancing quality of life,” Dr. Al Askar added.