SAMI ABDUL RAOUF (DUBAI)
 
The Ministry of Human Resources and Emiratisation (MoHRE) has introduced a new service allowing customers to pay service fees and fines in instalments. The option is available to credit card holders from five banks: Abu Dhabi Commercial Bank, Commercial Bank of Dubai, Mashreq Bank, RAKBANK, and Commercial International Bank.

The ministry aims to enhance service flexibility and ease financial obligations for customers. Those interested in this service can contact their card-issuing bank through the bank’s communication channels to take advantage of the service.

Under Cabinet Resolution No. (37) of 2022, a range of service fees are set at Dh50 per service, including issuing juvenile work permits, temporary work permits, part-time work permits, training permits, a work permit application and employee transfer requests. Fees vary based on the classification of private sector establishments, classified into three categories, according to criteria and conditions set by the ministry, with a two-year work permit for an employee in a category three establishment costing Dh3,450.

Cabinet Resolution No. (21) of 2020 outlines administrative fees and fines for MoHRE services. It specifies eight main service categories and lists about 20 violations, with fines ranging from Dh100 to Dh2,000 for failing to provide the ministry with a work contract within 60 days from the employee’s entry into the country or from the date of status modification.

A fine of Dh200 per month, up to a maximum of Dh2,000, is imposed for failing to renew a work permit within 60 days of its expiration. A fine of Dh100 per day, up to a maximum of Dh2,000, is imposed for failing to provide the ministry with a work contract for a mission permit within 30 days from the employee’s entry into the country. The same fine applies to failing to renew a mission permit within seven days of its expiration.

MoHRE imposes a fine of Dh20,000 per worker for false Emiratisation practices. One of the most significant violations includes the signing of fake documents by workers to acknowledge receipt of their dues or entering incorrect data into the Wage Protection System to evade its provisions, seeing a fine ranging from Dh5,000 per worker to a maximum of Dh50,000 for multiple workers. The same fine applies to non-compliance with the ministerial decisions on midday work bans.

Additionally, a fine of Dh20,000 per case is imposed for submitting false documents or data to the ministry to obtain a service or benefit.

The fine reaches Dh50,000 for operating a mediation agency or temporary employment agency without a license from the ministry and for non-compliance with the standards of the operational guide, licensing guide, technical specifications guide, and the visual identity guide for service centres licensed by the ministry, included in the second category.