SARA ALZAABI (ABU DHABI)
The Abu Dhabi Chamber of Commerce and Industry (ADCCI) is on a journey of technological transformation, harnessing the wave of innovative, AI-driven solutions to propel its business operations into the future.
The key benefits of AI for the Chamber include quickly adapting to market changes, reducing wait times, and intensifying predictive analytics through innovative data handling, automation, and strategic planning.
ADCCI's latest paper, titled "Intelligent Transformation: Boosting Growth and Efficiency at the Abu Dhabi Chamber with AI," explores AI's potential to create exponential benefits for the Chamber, along with the broader implications of the technology.
The paper explores the many uses of AI across operations, which includes upgrades to renewable energy efficiency, decision-support systems, and stakeholder collaboration by means of artificial neural network models.
Industry 4.0 further harnesses AI technologies to enhance digital operations, supply chain intelligence, as well as green manufacturing practices.
As part of its digital transformation strategy, ADCCI has adopted Microsoft Copilot, an advanced AI tool, to optimise productivity and operational efficiency.
With the integration of this technology, there has been a notable improvement in the ADCCI's operations in terms of document management, data analysis, and meeting efficiency.
Document drafting, editing, and organisation are automated by the AI tool, which provides intelligent suggestions for content improvement and compliance checks, the paper said. The technology has improved meeting efficiency by virtue of voice commands and summarisation, direction to cost savings, improved work quality, employee satisfaction, informed decision-making, scalability, and innovation.
Beyond Copilot, ADCCI is also integrating advanced AI systems in its data centres, high-performance computing systems, and even a 24/7 customer service assistant.
The Chamber has also integrated AI into its ERP and CRM systems, improving efficiency, customer satisfaction, and loyalty.
AI tools akin to Copilot and Microsoft Power Platform are also being implemented to automate repetitive tasks like document management and report generation, reducing human error and improving accuracy.
The Chamber is also offering training sessions and webinars to boost knowledge and awareness of AI among staff and the business community.
UAE's AI Strategy
Since 1971, the UAE government has been adopting innovative strategies in order to improve public service delivery.
With the AI revolution, this approach is no different, as the UAE has distinguished itself globally with its robust AI strategy.
The strategy is designed to leverage the country's transformative development and establish the UAE as a leading AI innovation hub by 2071.
The UAE's AI strategy is centred on optimising government operations via automation and predictive analytics, reducing operational costs and improving public services.
The strategy also pursues economic transformation by integrating AI across sectors, and particularly the healthcare, tourism, renewable energies, and transport industries.
The strategy also takes into consideration the importance of developing of AI governance frameworks to guarantee responsible use, transparency, and protection of privacy.